Warranty Policy

Warranty Period

KANAMA warrants that the product will be free from defects in workmanship and material to the original consumer purchaser.

The warranty period for Smart Bait starts from the date of purchase by the consumer and is valid for 12 months. No warranty for accessories and gift product.

Warranty Statement

Any defects in material, workmanship of your product will be covered after you provide any valid proof of purchase and information including but not limited to:

1. A purchased order number made through KANAMA official stores.
2. Sales invoice or order confirmation email that clearly shows the description of the product, its price, and sales channel.
Note: The limited warranty is restricted to the country of purchase. The warranty will be invalid on the items once they are taken or shipped to other countries.

Exclusions of Warranty 

1. Misused, abused, damaged by accident or damaged due to force majeure (e.g. lightning strikes, tornadoes, hurricanes, etc.);
2. Unauthorized modification, repair, dis-assembly or operation not in accordance with the official instructions or manuals;
3. Purchased from unauthorized resellers;
4. Use for special application other than normal consumer use;
5. Lost, stolen or full refunded product;
6. Any defect or damage caused by exposure to excessive heat, cold, liquids or other external causes;<
7. Invalid proof of purchase;
8. Warranty period expired
9. Product wear and tear through the usage of time.